General Help
- I have been charged but I didn't receive my key, what do I do?
- The CD key / code isn’t working or coming up as invalid, what do I do?
- I'm having issues submitting a support request?
- Do the games work in all countries ?
- How will I get my keys after purchasing ?
- How quickly will I receive the CD Key?
- Will I get a physical copy of the game?
- I received a device verification code, what do I do with it?
- The price changed from a few days ago, can I get a refund on the difference?
- The game price is cheaper/ lower in another site; can you match their price?
- How do I get a refund for my purchase?
- I bought a pre-order game. When will I receive the code?
- How do I delete or remove my CDKeys account?