Occasionally, there may be a situation where order confirmation will take some time to arrive in your email. Be sure to check your spam/junk email folder as well. If it has been around half-an-hour and you still did not get the order confirmation email, please raise a support request here. We truly appreciate your patience.

Submit a request

Please enter your order number or invoice id from your confirmation email. This will help us resolve your issue as quickly as possible

Please choose the proper category to assist you better.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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    Our customer support team are online 24 hours a day, 7 days a week. We aim to answer queries within a maxmium of 8 hours, normally within an hour.

    To help us resolve your issue as quickly as possible, please provide the following information where appropriate:

    1. Order number and any associated email addresses.

    2. If possible, please attach screenshots to illustrate the issue you are experiencing.