Occasionally, there may be a situation where order confirmation will take some time to arrive in your email. Be sure to check your spam/junk email folder as well. If it has been around half-an-hour and you still did not get the order confirmation email, please raise a support request here. We truly appreciate your patience.
Our customer support team are online 24 hours a day, 7 days a week. We aim to answer queries within a maxmium of 8 hours, normally within an hour.
To help us resolve your issue as quickly as possible, please provide the following information where appropriate:
1. Order number and any associated email addresses.
2. If possible, please attach screenshots to illustrate the issue you are experiencing.