Knowledge base

How to Redeem Keys ?

• How Do I Redeem My Microsoft Currency| Prepaid Card?
• How To Redeem GOG Keys
• How to Redeem iTunes Gift Cards?
• How To Redeem Origin Keys
• How To Redeem uPlay Keys
• How to redeem your 3DS product key on Nintendo eShop

Payments

• How do I get a refund for my purchase?
• What payment methods are available for me ?
• Why do you need my phone number ?

Product Information

• I bought a pre-order game. When will I receive the code?
• Locating your Steam Games, DLC etc.
• What if the country/region I live is neither "EU" nor "US". Will this work ?
• What should I remember when buying from CDKeys.com ?

General Information

• Can I activate this game in my country ?
• Do I need to create an account to buy?
• How does this work ?
• How will I get keys after purchasing ?
• What do the "EU", "US" tags mean?

Frequent Error Messages

• Error: Gift card balance is 0
• Error: Something Went Wrong
• Error: Try the code again
• Xbox Live: Error 801613C9 - Sorry, there's a problem with the Xbox service.

General Help

• Frequently Asked Questions