The CD key / code isn’t working or coming up as invalid, what do I do? 10 April 2023 10:02 Updated Follow Please raise a ticket here: SUPPORT REQUEST and include the following information: Order Number Details of the issue Attach a screenshot of any error messages you got Related articles How do I get a refund for my purchase? I have been charged but I didn't receive my key, what do I do? How will I get my keys after purchasing ? Do the games work in all countries ? Xbox