When you make your pre-order, we will reserve a code for you in our system. This is also when we process your payment so it remains the final amount you pay regardless of any increase in price in future.
We then send the codes to you on the day of official release of product. You'll also get a notification email from us to let you know that we've sent the product keys out. However, it's worth noting that time zone differences or a technical difficulty might sometime cause delays in delivery of the keys.
Please note that official pre-order bonuses or any additional content will only be included if they are clearly mentioned in the product description on our website.
If the product page mentions that a bonus is included in the offer, you will receive it based on the details found there.
However, please keep in mind that if there is no mention about a bonus/content on the product page, it means that you are purchasing the game alone.
We wouldn’t want you to purchase a game thinking that you will get something that we do not offer, so be sure to read each product description carefully before you decide to make a purchase.
If the product page mentions that a bonus is included in the offer, you will receive it based on the details found there.
However, please keep in mind that if there is no mention about a bonus/content on the product page, it means that you are purchasing the game alone.
We wouldn’t want you to purchase a game thinking that you will get something that we do not offer, so be sure to read each product description carefully before you decide to make a purchase.