When you make your pre-order, we will reserve a code for you in our system. This is also when we process your payment, so it remains the final amount you pay regardless of any future price increase.
We will send the code to you on the day of the products’ official release. You'll also get a notification email from us to let you know that we've sent the product keys. However, it's worth noting that time zone differences or a technical difficulty might sometime cause delays in delivery of the keys.
Also please note that official pre-order bonuses or any additional content may not necessarily be included unless they are clearly mentioned in the product description on our website. If the product page mentions that a bonus is included in the offer, you will receive it based on the details found there. However, if there is no mention about a bonus/content on the product page on our website, it means that you are purchasing the game alone.
We wouldn’t want you to purchase a game thinking that you will get something that we do not offer, so be sure to read each product description carefully before you decide to make a purchase.