Yes, a refund can be requested for any purchase falling within the CDKeys refund policy. If you need a refund, just make sure to submit your request within 7 calendar days of your purchase, and that the product key hasn’t been redeemed/activated on your gaming account yet. You can check our Terms and Conditions for more details.
Once we get your request, our team will confirm the product hasn’t been redeemed and, if everything checks out, we’ll process your refund. You can choose to get your refund via an instant gift card or back to your original payment method.
If these conditions are met, please submit a support ticket for our support team to assist you further by following this link.