To request a refund for orders placed using CDKoins, just make sure to submit your request within 7 calendar days of your purchase, and that the product key hasn’t been redeemed/activated on your gaming account yet. You can check our Terms and Conditions for more details.
Once we get your request, our team will confirm the product hasn’t been redeemed and, if everything checks out, we’ll process your refund. You payment made using any other payment method can be refunded via an instant gift card or back to your original payment method.
The CDKoins balance will go back to your original CDKoins account and should reflect available for use again in 10 working days after the refund is processed.