We understand that thing's wont always go as you planned and a refund may be required on your order.
If you need a refund, just make sure to submit your request within 7 calendar days of your purchase, and that the product key hasn’t been redeemed/activated on your gaming account yet. You can check our Terms and Conditions for more details.
If these conditions are met, feel free to submit a support request using the link below for our support team to assist you further
Once we get your request, our team will confirm the product hasn’t been redeemed and, if everything checks out, we’ll process your refund which should be completed within 7 days from your request. You can choose to get your refund via an instant gift card or back to your original payment method.